Solutions

ITProAct provides full technology management services for small to medium businesses. Our focus is to bring companies the same level or service and stability found in large enterprises.

Here are some of the services we provide:

Firewall / Email & Web Filtering

ITProAct offers state of the art Firewalls that will protect for business from external and internal attacks. We partner with Netgear and Sonicwall to provide your business with the best protection for the cost and is scalable to match the size of any business.

We also offer addons that will provided protection against spam, viruses and dangerous websites. These subscriptions are updated daily to ensure you are protected against the latest threats.

If you are having issues with employee productivity or would like to keep your office protected from unwanted websites and potential litigation, we can provide website filtering and reporting. It is important to block "free music, movies and software" sites, in addition to porn and social media time wasters. These filter rules can be per user or company wide.

Email SPAM can be problematic, wastes time and dangerous due to viruses and phising. We can stop spam at the door and send summary of emails that were blocked, giving each person the option to accept the email and flag them as good. This option will reduce spam by up to 99%!

Call us today! 404-477-4007

Telephony / VOIP

ITProAct will plan, install and support Voice-Over-IP phone systems or Hybrid systems (Mix of VOIP and Analog).

We provide the following Phone System Support:

NEW INSTALLATIONS:

- Site Surveys (Wired and Wireless)
- Cabling / Wireless Plan
- We provide 3CX, Asterisk and Talkswitch phone systems.
- We provide Polycom, Cisco, Talkswitch Phones (other brands also available)

MAINTENANCE / UPGRADES / BREAK-FIX

- Maintain your phone system to ensure it stays in proper working condition
- Monitor system and recommend action as necessary
- Recommend and plan upgrades (Analog to Voice-Over-IP)
- We will perform moves, adds or changes as your company grows or reorganizes.
- We also do onsite and remote support for most phone system issues.

SMALL BUSINESS WORK FROM HOME

Our Virtual PBX options will allow you to have a "LARGE" company presence for the lowest cost possible. We provide:
- 800 Number
- Call Forwarding
- Fax to Email
- Limited and Unlimited Minute plans
- Free Phone Tech Support!

CALL US TODAY! (404)477-4007

Block Unwanted Websites

Having problems with employee productivity? or getting constant virus infections from websites such as youtube, facebook, myspace, twitter, etc?

Let ITProAct setup a standard or customized or customized firewall/web-filtering solution to protect your network and keep your staff productive.

Technology Maintenance

ITProAct specializes in the support of businesses technology for branch offices / small businesses. We focus on the stability, responsiveness and functionality.

Our maintenance agreements provide the following:

24/7 Server / Workstation / Network Monitoring
Workstation / Server Security Patching
Remote / On-site Support
Onsite / On-site backups
Phone Support
Proactive site visits

We enhance your technology support by elimating nagging or repeat problems. We save on your support costs by providing standard or customized support packages that match your business needs or requirements.

Ask about our Silver, Gold or Platinum packages to ensure your technology is always protected.

Call us at 678-725-6604 to find out more about our maintenance/support packages.

Build Your Technology

ITProAct provides the planning and implementation for your Technology projects. We provide detailed project plans outlining the tasks, costs and resources required to complete the implementation. Our expert consultants will manage any third party / vendor resources (if required) and/or work along side a corporate team.

The Project Plan includes:

Work flow diagrams
Detailed step by step tasks
Estimated time line
Equipment and labor costs

In most cases ITProAct will handle the entire project, using 3rd party resources only when necessary.

Technology we implement but not limited to:

Data and Voice Services (Internet T1s / Phone and Fax Lines)
Cabling / Cross Connecting / Surface and In-wall Data and Phone cabling
Windows Small Business Server 2003/2008
Windows XP / Vista / Windows 7 Workstations
Linux Servers / Workstations
Microsoft Exchange / POP / IMAP Email
Blackberry / iPhone / Droid intergration
Local and Wireless Networks
Remote Access to the Office
Corporate level Phone systems

Example of a typical small businesss setup:

This is a typical setup that we implement for some small businesses we support. While this does not work for every implementation it can serve as an example of what other businesses are using.

Internet: T1 or Business DSL
Server: Small Business Server 2003
Workstations: Windows XP
Remote Access to Email/Files (from home or traveling)
Blackberry business emails
4 Line Phone system with voicemail / Auto-attendant / Dial By Name / Call transfers / Work from home

Maintenance plans for the implemented technology is also provided to ensure that everything that day to day business if not affected by technology issues.

More Articles...